How to Cancel an Appointment
Change or Cancel an Appointment
Please give us as much notice as possible so we can offer your appointment to someone else.
Ways to cancel
Please remember that there may be a shortage of appointments and when you fail to attend, you have prevented someone else from being seen in your place. On average 230 appointments are missed each month.
Cancellations notified less than 30 minutes before the appointment time will be recorded as failure to attend (DNA).
Repeated failure to attend booked appointments is a significant waste of NHS resources.
Missed appointments cost the NHS many millions of pounds a year. In order to ensure equity amongst our patients, if 3 appointments are missed and NOT cancelled in one calendar year, the practice may remove you from its list.
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