Accessing The Practice by Telephone..
We are aware that it is sometimes difficult to contact the practice by telephone. We are upgrading our telephone system to include greater functionality, such as call queuing and departmental selections (call select). This is likely to occur in the summer of 2020 and will be supported by the CCG. Many thanks for your patience.
The NHS in England and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.
The risk to the general public is moderate. If you have arrived back to the UK from mainland China, Thailand, Japan, Republic of Korea, Hong Kong, Taiwan, Singapore, Malaysia, Macau, or Northern Italy within 14 days, follow the specific advice for returning travellers.
Call 111 now if you've been:
- to Wuhan or Hubei Province in China in the last 14 days (even if you do not have symptoms)
- to other parts of China, including Macau and Hong Kong, in the last 14 days and have a cough, high temperature or shortness of breath (even if it's mild)
- to Thailand, Japan, Taiwan, Singapore, Republic of Korea or Malaysia in the last 14 days and have a cough, high temperature or shortness of breath (even if it's mild)
- In close contact with someone with confirmed coronavirus
Coronavirus Primary Care Briefing – 18 February 2020
Do not go to a GP surgery, community pharmacy or hospital. Call 111, stay indoors and avoid close contact with other people.
Further information is available on nhs.uk.
Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also be infected by touching contaminated surfaces if they do not wash their hands.
The risk of being in close contact with a person with coronavirus or contaminated surfaces is very low at the current time, as members of the public who have visited Wuhan or Hubei province, China are currently in isolation.
Testing of suspected coronavirus cases is carried out in line with strict regulations. This means that suspected cases are kept in isolation, away from public areas of the hospital and returned home also in isolation. Any equipment that come into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others. Patients can be reassured that their safety is a top priority, and are encouraged to attend all appointments as usual.
Everyone is being reminded to follow Public Health England advice to:
- • Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
- • Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
- • Avoid touching your eyes, nose and mouth with unwashed hands.
- • Avoid close contact with people who are unwell.
You can find the latest information and advice from Public Health England at Further information is available on nhs.uk.
Spring walks are restarting
We will be re-starting patient walks in the Spring.
If you are interested in joining us please either:
CQC Surgery Rating
We are very pleased to have been awarded an overall rating of 'Good' by the CQC in May 2019. If you would like to read the inspection report, please click below.
Virtual Patient Group
Due to the small attendance for the recent PPG meetings we are setting up a virtual PPG. If you would like to be involved we would value your input.
Please contact me by e mail if you would like to join or if you have any questions.
Jenny Taylor - Patient Services Manager - firstname.lastname@example.org
Accessing The Practice by Telephone..
We are aware that it is sometimes difficult to contact the practice by telephone. We are upgrading our telephone system to include greater functionality, such as call queuing and departmental selections (call select). This will be happening soon, supported by the CCG. Many thanks for your patience.
measles in Wales and the recent cases in the North West, we would like to encourage eligible patients to attend for their MMR (measles, mumps and rubella) vaccination.
If your child has either not been vaccinated or has had only one dose of the MMR vaccination, please contact the surgery as soon as possible to arrange an appointment for immunisation.
If you are under 45 years of age and are unsure of your immunisation status, please contact the surgery so that we can review your medical records.
If you are aged 45 or over, you will have already been exposed to measles as a child even if you have not had the full blown disease yourself and will therefore be immune.
Measles - Don't let your child catch it
Take the Friends and Family Test - see the link to the right